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Benefit to using LanguageLinc
Our interpreters
undergo extensive training and independent assessment in the following
areas:
·Language fluency in English and test language
·Interpreting skills
·Interpreting protocols
·Industry terminology and professionalism required for
specific settings
Using LanguageLinc Interpreters promotes improved service
delivery, access to services, and safeguards your company through
compliance and liability issues. As you know, an increasing number of
governmental and regulatory compliance policies require your health care
facility to have interpreters in place to ensure limited
English-speaking patients have the same access to quality services as do
English-speaking patients.
Key compliance policies that healthcare providers need to adhere to
include:
·
Title VI
of the Civil Rights Act of 1964 (OCR Guidance of 2000)
·
OMH CLAS
standards, HIPAA, NCQA and JCAHO accreditation standards.
Professional On-Site
Interpreters
A reliable approach to interpretation is to use professional on-site
interpreters. Nonverbal communication makes up a large portion of
language. LanguageLinc LLC Interpreters are people who have been
screened for their language skills, trained in interpretation ethics and
techniques, and contracted only to interpret. On-Site Interpreters need
notice for assignments so please allow 30 minutes minimum (within
Lincoln, Nebraska city limits) to arrive at your requested location.
Please indicate if you have a gender preference when requesting an
interpreter.
Telephonic Interpretation
A variation of the professional on-site interpreter model is the use of
telephonic interpretation. LanguageLinc provides you with an interpreter
over the phone (OPI) on demand by calling the 1-888-469-6555
or 402-473-2940
without any
advance planning. Please indicate if you have a gender
preference when requesting an interpreter.
Online Scheduling
LanguageLinc also offers online scheduling for not so immediate needs,
if you choose. Schedule an interpreter for a day, by the hour or for
several assignments. You will receive email notification of
your request, price quote and assignment of an
interpreter within 24 hours. All online requests must be made over
24 hour notice. Request an Interpreter
Code Of Ethics
A
National Code of Ethics working paper for
Interpreters in Health Care ~ 2004 ~ as adopted
by LanguageLinc LLC from The National Council on
Interpreting in Healthcare
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The interpreter treats as confidential,
within the treating team, all information
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learned in the performance of their
professional duties, while observing
relevant
requirements regarding disclosure.
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The interpreter strives to render the
message accurately, conveying the
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content and spirit of the original message,
taking into consideration its
cultural context.
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The interpreter strives to maintain
impartiality and refrains from counseling,
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advising or projecting personal biases or
beliefs.
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The interpreter maintains the boundaries of
the professional role, refraining
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from personal involvement.
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The interpreter continuously strives to
develop awareness of his/her own and other
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(including biomedical) cultures encountered
in the performance of their professional
duties.
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The interpreter treats all parties with
respect.
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When the patient’s health, well-being, or
dignity is at risk, the interpreter may be
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justified in acting as an advocate. Advocacy
is understood as an action taken on behalf
of an individual that goes beyond
facilitating communication, with the
intention of
supporting good health outcomes. Advocacy
must only be undertaken after careful and
thoughtful analysis of the situation and if
other less intrusive actions have not
resolved
the problem.
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The interpreter strives to continually
further his/her knowledge and skills.
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The interpreter must at all times act in a
professional and ethical manner.
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